Legal Documents

Betly Terms & Conditions — Clear and straightforward

Please read these Terms & Conditions carefully before using Betly. This is a legally binding agreement between you and us that sets out your rights and responsibilities.

Last Updated: January 2026
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Key Highlights of the Terms & Conditions

The cards below provide a quick summary of the key points. Scroll down for full details.

Account Eligibility
You must be 18 years of age or older to use Betly. Each individual may only hold one account.
Payments & Withdrawals
Transact via Mobile Pay, Nagad, and Rocket. Winnings are typically processed within 15 minutes. Specific transaction limits apply.
Bonus Terms & Conditions
All bonuses and promotions have their own wagering requirements. Please read the relevant terms carefully before claiming any bonus.
Account Security
Keep your password and login credentials strictly confidential. Allowing any third party to access your account is strictly prohibited.
Responsible Gaming
Betly promotes responsible betting. Deposit limits and self-exclusion options are always available.
Prohibited Activities
Fraud, multiple accounts, bonus abuse, and the use of bots are strictly prohibited. Any violation of these rules will result in account closure.

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1. General Terms

By using the Betly (betly.win) website, you automatically agree to these Terms and Conditions. This agreement is a legally binding contract between you and Betly. Continued use of the Betly platform is considered full acceptance and understanding of these Terms and Conditions.

These Terms and Conditions are written in English to ensure accessibility for all users. If anything is unclear, please contact our support team directly.

These Terms may be updated at any time. You will be notified of any changes via email or in-app notification.

1.1 Applicability

These Terms and Conditions apply to all Betly services — Sports Betting, lottery, casino games, promotions, and any other features. Individual services may have their own specific terms that apply alongside these general Terms and Conditions.

1.2 Age Restriction

Betly is strictly for users aged 18 and above. Minors are not permitted to use this platform under any circumstances. Valid proof of identity may be required at registration for age verification.

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2. Account Registration & Verification

Accurate and complete information is required to open an account on Betly. Registering with false information may result in account termination and balance forfeiture. Each individual may only operate one account.

2.1 Registration Requirements

  • Full legal name (as per national ID)
  • An active mobile number (registered with Mobile Pay/Nagad/Rocket)
  • A valid email address
  • Date of Birth (must be 18 or older)
  • Permanent Address

2.2 Identity Verification (KYC)

Betly may request identity documents at any time for verification purposes. These may include a national ID, passport, or driving licence. Withdrawals may be put on hold until verification is complete.

2.3 Account Security

You are solely responsible for keeping your password and login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately. Betly is not liable for any loss resulting from third-party access.

Warning

Betly will never ask for your password via email or phone. Any such request is fraudulent.

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3. Deposits & Withdrawals

All financial transactions on Betly are processed via Mobile Pay, Nagad, and Rocket. Only mobile banking accounts registered in your own name may be used for deposits and withdrawals.

3.1 Deposit Limits

  • Minimum deposit: ৳100 BDT
  • Maximum single deposit: BDT 50,000
  • Daily maximum deposit: ৳1,00,000 BDT
  • Weekly maximum deposit: ৳5,00,000 BDT

3.2 Withdrawal Process

Withdrawal requests are typically processed within 15 minutes. However, withdrawals may be delayed if KYC verification has not been completed. Additional verification may be required for larger withdrawal amounts.

  • Minimum withdrawal: BDT 500
  • Maximum single withdrawal: ৳1,00,000 BDT
  • Daily maximum withdrawal: ৳3,00,000 BDT

3.3 Transaction Cancellations

Betly reserves the right to put suspicious transactions on hold until they are verified. If fraud is confirmed, the transaction will be cancelled and the account suspended.

Withdrawals must be made using the same payment method you used to deposit.

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4. Betting Rules

Before placing any bets on betly, make sure to read the specific rules for each event carefully. Once a bet is confirmed, it cannot be changed or cancelled — so think it through before you commit.

4.1 Bet Types

  • Single Bet: A single bet placed on one event.
  • Accumulator Bet: Multiple events combined into one bet — all selections must win.
  • Live Bet: Real-time bets placed during a live match.
  • System Bet: Multiple bets placed in a specific combination.

4.2 Bet Cancellation Scenarios

Bets may be cancelled and deposited funds returned in the following situations:

  • If an event is cancelled or postponed
  • If incorrect odds are displayed due to a technical error
  • If an event starts before its scheduled time
  • If evidence of match fixing is found

4.3 Winnings Payment

Winnings are automatically credited to your Betly wallet after a successful bet. You can withdraw funds at any time from there. Please ensure all wagering requirements are met before making a withdrawal.

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5. Bonus & Promotion Terms

Betly's various bonuses and promotions are available to both new and existing members. Each bonus comes with its own specific terms and conditions that must be followed.

5.1 Welcome Bonus

New members receive a 100% welcome bonus on their first deposit. A minimum deposit of ৳500 BDT is required to qualify. Before withdrawing, the combined total of your deposit and bonus must be wagered at least 10 times.

5.2 General Bonus Rules

  • Each individual is eligible to receive each promotion once only.
  • The deadline to claim a bonus is typically 7 days.
  • Bonus funds cannot be withdrawn as cash directly.
  • A maximum bet limit may apply when using bonus funds.
  • Multiple bonuses cannot be used at the same time.

5.3 Wagering Requirements

Only certain bet types count towards meeting a bonus wagering requirement. Generally, bets with odds of 1.5 or higher qualify. Contribution rates may vary depending on the specific game or bet type.

Important

If bonus abuse is found, the bonus will be cancelled and any associated winnings may be forfeited. Betly reserves the right to modify or cancel any bonus.

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6. Prohibited Activities

The following activities are strictly prohibited on Betly to maintain platform security and fairness. Any violation will result in permanent account closure.

  • Creating or operating multiple accounts
  • Using or accessing another person's account
  • Using bots, scripts, or automated software
  • Bonus abuse or bonus arbitrage
  • Money laundering or illegal financial transactions
  • Deliberately exploiting technical errors on the platform
  • Colluding with other users or match fixing
  • Opening an account under a false identity or submitting forged identification documents

If any of the above activities are detected, Betly reserves the right to close the account without notice, forfeit the balance, and report the matter to law enforcement authorities if necessary.

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7. Responsible Gaming

Betly is committed to responsible betting. We want our platform to be a safe and enjoyable experience for everyone, and we provide a range of tools to help ensure betting never has a negative impact on your life.

7.1 Self-Regulation Tools

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Betting Limit: Set a maximum betting limit for a defined period of time.
  • Cooling-Off Period: Take a break from betting for a set period of time.
  • Self-Exclusion: Temporarily or permanently close your own account.

7.2 Support Resources

If you feel that betting is causing problems in your life, don't wait — visit our responsible gaming page or reach out to our support team. We're here to help you through it.

For more details, visit our Responsible Gaming page.

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8. Privacy & Data Protection

Betly takes the privacy of your personal information very seriously. All data provided during registration is stored with the highest level of security. Your information is never sold or shared with any third party.

Betly may use your information only for the following purposes:

  • Account Verification & Management
  • Payment Processing
  • Fulfilling legal obligations
  • Ensuring platform security
  • Sending relevant offers and promotions (with your consent)

For more details, visit our Privacy Policy Read.

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9. Account Suspension & Termination

Betly reserves the right to temporarily or permanently close an account under the following circumstances:

  • Violation of these Terms and Conditions
  • If fraud or suspicious activity is detected
  • If evidence of false information is found
  • If KYC verification fails
  • At the user's own request

9.1 Balance After Account Closure

If an account is closed due to rule violations, the balance may be forfeited. If closed at the user's own request, any remaining balance will be refunded, though incomplete bonuses will be cancelled.

9.2 Inactive Accounts

Accounts with no activity for 12 months will be marked as inactive. A monthly maintenance fee may apply to inactive accounts.

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10. Dispute Resolution

If you have a dispute with Betly, please contact our customer support first. We aim to resolve all complaints quickly and fairly. The support team typically responds within 24 hours.

10.1 Complaints Process

  1. Contact our support team via live chat or email first.
  2. Provide a detailed description of your complaint along with any relevant screenshots.
  3. Our support team will investigate and respond within 72 hours.
  4. If you're not satisfied with the resolution, follow the escalation process.

10.2 Governing Law

The governing law and jurisdiction for all disputes with betly will be determined in accordance with the guidelines of betly's licensing authority. Both parties agree to prioritise resolving disputes through arbitration.

To submit a complaint, please contact us: support@betly.win

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11. Changes to Terms & Conditions

Betly reserves the right to update these Terms and Conditions at any time. For significant changes, users will be notified in advance via email or platform notification.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated Terms. We recommend visiting this page regularly. If you do not agree with the new Terms, you may close your account.

Please Note

The date of the latest update is always shown at the top of this page. Please stay informed of any changes.


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Done reading? Start playing now!

Register with Betly and experience betting in a safe, responsible environment. Thousands of Bangladeshi players already enjoy Betly's trusted platform.

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